Maintenance combines all future program upgrades at no charge, with a
telephone technical support program. Long distance telephone charges,
travel and onsite charges are not included.
- Free Program Upgrades
- Free unlimited email support
- Telephone support M-F, 8am-5pm Pacific Time, or by arrangement
- Standard Maintenance
- Telephone support, up to eight incidents in a quarter.
- New User Maintenance
- Unlimited Telephone support for the first 45 days, then Standard
Maintenance for the first full quarter (included in original
- Additional Telephone Support
- Additional telephone support can be purchased and will be billed at
the rate of $60 per hour.
|New User Maintenance